PRIVACY POLICY

Southern Service & Performance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our online store, offering print-on-demand merchandise supplied by Printify, diesel parts from multiple certified vendors, and appointment scheduling via phone call.

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By accessing or using https://www.southerndieselpros.com/ (the “Site”), you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access the Site or provide any personal information.

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1. Information We Collect

1.1 Personal Information:
We may collect personal information you voluntarily provide when you:

• Make a purchase (name, billing/shipping address, payment details, email address, phone number).

• Sign up for newsletters or marketing communications (email address).

• Schedule a phone appointment for shop services (name, phone number, and any details you provide related to your service needs).

1.2 Non-Personal Information:
We may collect non-personal information such as:

• Browser type, IP address, and operating system.

• Pages visited, time spent on the Site, and referring URLs.

• Cookies and similar technologies to improve user experience and analyze Site traffic.

1.3 Third-Party Integrations:

• Printify: For print-on-demand merchandise, we may share order details (product selection, shipping information) with Printify to fulfill your order.

• Certified Vendors (Parts Suppliers): For diesel parts orders, we may share relevant order details with our certified vendors to facilitate drop-shipping, fulfillment, or warranty services.

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2. How We Use Your Information

We may use the collected information to:

• Process and fulfill orders, including payment processing and shipping arrangements.

• Provide appointment scheduling and follow-up communication regarding shop services.

• Send transactional emails (order confirmations, shipping updates) and respond to customer inquiries.

• Improve the Site’s functionality, product offerings, and user experience.

• Send marketing communications about new products, promotions, and updates, with your consent.

• Analyze usage patterns and Site performance to enhance our services.

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3. Sharing Your Information

3.1 Service Providers:
We may share personal information with trusted third-party service providers (e.g., Printify for print-on-demand, vendors for diesel parts, payment processors, shipping carriers) who perform services on our behalf. They are obligated to use your information only as necessary to provide these services.

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3.2 Legal Compliance & Protection:
We may disclose your information if required to do so by law, in response to a subpoena, or if we believe disclosure is necessary to protect our rights, investigate fraud, or ensure the safety of our customers.

 

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified of any changes in ownership or uses of your personal information.

 

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and personalize your experience.

• Analyze Site traffic and usage.

• Facilitate secure checkout and payment processing.

You can set your browser to refuse cookies; however, some Site features may not function properly if you do so.

 

5. Your Choices & Rights

5.1 Opt-Out of Marketing Emails:
You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.

 

5.2 Access, Update & Delete Personal Information:
You may request to access, update, or delete your personal information. Please contact us using the details at the end of this policy.

 

5.3 Do Not Track Signals:
Our Site does not respond to Do Not Track signals from your browser.

 

6. Data Security

We take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

 

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.

 

9. International Users

If you access the Site from outside the United States, please note that your information may be transferred and stored in the U.S. By using our Site, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

 

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us.